Car Rental Terms & Conditions in Crete:
1.Age of Driver:Drivers age must be minimum ,
23years old to hire cars of A-B Group size:1.0L-1.1L-1.15L
24years old to hire cars of C-D-E Group size:1.2L-1.3L-1.4L
26years old to rent cars of F-F1 Group size:1.5L-1.6L-1.8L-2.0L-2.4L
in order we cover an accident caused to the vehicle, read more about our Insurance Policy
2.When is a reservation completed:The reservation is completed when you receive a receipt email confirming the car type you booked, the car hire rate, the place of pick up and all pick up details from Athenscars With a Reference Reservation NUMBER.If you will not receive such an email-contact us please.
3. Offers:The offers we advertise are current offers-If you are not sure of exact dates of you holidays-Choose an offer of athenscars reserve the car and specify/change the exact dates-time some days before arriving in the destination place.
4.Cancellation policy:The client can cancel the Reservation of car rental without extra charge .
5.Payment Method: A reservations is completed and a car is booked with two ways, with No Deposit of money (payment will be done on car pick up) or the client can reserve a car by using a credit card.The rest amount of money can be paid either with cash or Credit card-Visa-Mastercard-American Express with an extra surcharge that is sometimes up to 3%-5% according to credit card type.
6.Refuelling Charge:The car hire provider-athenscars.gr-will deliver the vehicle with an exact amount of fuel.The return of the car must be with the same amount of fuel.If you have chosen the Full tank service and paid for a Full tank-the retun of car can be with empty tank.
7.Late Night arrival-EARLY morning arrival:If you flight arrives late night hours because of scheduled arrival time or delayed flight arrival-the car hire provider athenscars.gr will be there to wait for you in the arrivals area.There is an extra charge for the airport /port pick up 22.30-07.00=20euro extra.
8.Destroy of the interior of the car is not covered from any Insurance, the client has to keep the interior of the car clean.
9.Baby seat-Booster seats are provided to all Clients-We want you notify us of child/baby age and weight in order correct seat will be placed in the vehicle.
10.A reservation is valid when a client reserves a car and gives all necessary information to become a vaild member of athenscars.gr website car hire in Crete-Greece, it is guaranteed that personal information is not given to third party but are kept , such as address-tel.number and email. if this information is not supplied-reservation will not be valid.
11.Pick up in a hotel:Athenscars.gr is delivering cars to hotels within city limits without extra costs. City limits is considered for a hotel located close to Heraklion or Chania city, any distance exceeding 15km from the city centers i mentioned is charged of extra due to km distance and is never referred in the final cost as Crete has many far places. email us and ask the cost please.
12.Athenscars s.a. is having the wright to cancel a reservation that is made the last 24hours, due to the time needed-minimum 24hours to be a reservation completed, this is done when the reservation arrives to us. To avoid a misunderstanding, we kindly ask you to phone a mobile tel.number service and ask if your reservation is valid, tel.0030 6936790870. THERE MAY BE A SYSTEM FAILURE THE TIME YOU RESERVE A CAR, FOR THIS SPECIFIC REASON WE REPLY VERY FAST.
13.ONE WAY RENTALS: Athenscars accepts one way rental reservations, we donot advertise costs for this as each place has different cost to drive and collect the vehicle the last day. For this reason, we kindly ask you to contact us and ask the cost for the one way rental you reserved a vehicle from us please. send a simple email referring your reservation nr. All cars are available for one way Rentals. usual One way rentals are Chania-Heraklion and opposite.In some cases we do very low cost for this or even no cost in very few rentals.
14.Port pick up: athenscars delivers cars to ports, there must be an arrangement for this, as times ferries arrive from Athens are early morning hours. It is necessary to provide the ferry's name or the shipping company you booked with.
15.a) If you reserved a car and the reservation didnot come to your email address-email us and we will send it by forwarding this email reservation to you-if you wrote a wrong email while reserving the car and the reservation will not come to your email address - email us and we will correct the email address and send it to you corrected.
b) If you would like to Reserve a second vehicle(for friends or family members), do not reserve a car with the same information as your own first reservation, write the name of the driver of the second vehicle please, if not the system will reject the reservation and we will be not able to supply the second booked car(because the reservation details will be the same as your first reservation). In this case we have not a responsibility-many customers reserve a vehicle twice or three times in order they be sure the rreservation is ddone successfully(we donot receive credit card payments as a deposit and they consider is better reserving the same vehicle twice-this is the reason we asked you refer another name on the second reservation you may proceed please).
Read more about our Insurance Policy, F.C.D.W. etc